The primary legacy of outsourcing has been the transfer of a process or function, typically a non-core competency, to a partner with an expertise in that area, allowing the enterprise to focus on its core competencies. The primary objectives are two-fold:

• Cost savings on the operation by acquiring services from a team more productive than internal resources (using their expertise; or their ability to leverage infrastructure across multiple clients)
• Improve quality and value of operation by acquiring services from an organization with best practices to manage that business activity.

We take it a step further.

For application development and integration engagements, we provide a path for scalability that is non-intrusive to the enterprise. We operate as a direct extension of your in-house engineering team, working identical hours and days, with little or no added layer of management. This model provides a very flat development support organization that facilitates a more direct communication channel to your dedicated development and support team. Less layers, faster throughput, quicker results.

For technical support and maintenance engagements, we offer a full service methodology that incorporates 1st, 2nd, and 3rd line support, defect resolution, testing/QA, and application monitoring.